and Understand the Gaps
- Challenge: Limited access in rural, low-income, or marginalized communities.
- Strategy:
- Use data analytics and community assessments to identify where and why access is limited.
- Track usage by demographics (age, income, geography, language, disability, etc.).
2. Infrastructure Investment
- Challenge: Lack of internet, hardware, or digital tools in underserved areas.
- Strategy:
- Partner with government and private sectors to expand broadband and digital infrastructure.
- Provide access to shared technology (e.g., kiosks, community centers with digital tools).
3. Digital Literacy and Training
- Challenge: Patients and even healthcare staff may lack skills to use new technology.
- Strategy:
