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- what areas are covered (wards, theatres, ICU, consulting rooms, public areas, etc.).
- Define which tasks are cleaning vs disinfection vs sterilisation.
- Roles & Responsibilities
- Who is responsible for environmental cleaning (cleaning staff, environmental services).
- Who does terminal cleaning (after patient discharge).
- Who monitors, audits, and updates the protocol (Infection Prevention & Control (IPC) team, management).
- Cleaning Frequency & Schedule
- Routine cleaning (daily) of patient zones: floors, beds, bedside tables, high‑touch surfaces.
- More frequent cleaning of “high‑touch” surfaces (door knobs, light switches, call buttons, IV poles, monitors).
- Scheduled deeper cleaning (walls, ceilings, curtains) on weekly/monthly basis.
- Terminal cleaning when a patient is discharged or transferred.
- Cleaning Techniques & Order
- Go from “cleaner to dirtier” areas, to avoid spreading contaminants.
- High surfaces first, then lower surfaces; patient zone before bathrooms; non‑critical to critical zones.
- Use systematic pattern (e.g., from farthest point of exit, move toward door).
- Cleaning Products & Disinfectants
- Appropriate detergents for general cleaning.
- Proper disinfectants (e.g. chlorine bleach, alcohol solutions) in required concentrations.
- Following manufacturer’s instructions for contact times.
- Ensuring expiry dates are respected.
- Equipment & Tools
- Use of colour‑coded cleaning cloths/mops to avoid cross‑contamination between different areas.
- Microfiber cloths where appropriate.
- Dedicated equipment for areas like ICUs, theatres, isolation rooms.
- Proper storage and cleaning of cleaning tools.
- Personal Protective Equipment (PPE)
- Gloves, gowns/aprons, masks, eye protection as appropriate for task.
- Hand hygiene before donning and after removal of PPE.
- Training on donning/doffing procedures.
- Handling Spills & Soiling
- Immediate cleaning of blood/body fluid spills.
- Use of appropriate disinfectants and methods.
- Terminal Cleaning / Discharge Cleaning
- More thorough cleaning, including all equipment in the room.
- Disinfection of all surfaces, bed rails, mattress, furniture.
- Special Areas
- Operating Theatres: stricter sterilisation/disinfection standards, cleaning between cases, full clean at end of list.
- Isolation Rooms: extra precautions, dedicated equipment, higher frequency.
- Sluice / Utility Rooms: separation between clean and dirty workflows.
- Monitoring & Auditing
- Regular inspections and audits by IPC.
- Use of checklists.
- Feedback and corrective action if standards aren’t met.
- Staff Training & Competency
- Regular training for environmental cleaning staff.
- Understanding of infection control basics.
- Refresher training and competency assessment.
- Safety & Waste Disposal
- Safe disposal of medical waste.
- Handling sharps.
- Proper storage and labelling of chemicals.
- Documentation
- Cleaning logs (who cleaned what, when).
- Records for disinfectant batches, expiry.
- Incident reports (e.g. for spills, contamination).
If you like, I can try to collect the specific SendPro / Neftaly hospital‑protocols (if they exist) for your region, or draft a sample protocol document tailored for your hospital. Do you want me to do that?Attach
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